Terms

1. IntroductionWelcome to Audarya Chaitanya Das. These Terms and Conditions (“Terms”) govern your access to and use of the website, services, communications, and other offerings made available by Audarya Chaitanya Das (“we,” “us,” “our,” or “Business”).Audarya Chaitanya Das operates from the address provided in the Contact Information section of this document. These Terms are intended to establish a transparent framework for interactions between the Business and its customers, visitors, participants, and other users.Depending on the actual activities and services offered, the Business may provide information, customer assistance, service-related communications, online enquiries, and other offerings through its website or other communication channels. Any particular service will be governed by the applicable description, agreement, and legal requirements.Where applicable, communications may take place through telephone, email, WhatsApp Business Platform, Rich Communication Services (“RCS”), or other supported communication channels.These Terms explain the responsibilities of users, the conditions governing access to services, applicable payment and cancellation arrangements, and the rules relating to lawful communication and data protection.By accessing our website, contacting us, submitting an enquiry, or using a service governed by these Terms, you acknowledge that you have read and understood the provisions applicable to your interaction.If you do not agree with these Terms, please discontinue the relevant use of our website or services.

2. DefinitionsFor the purposes of these Terms, the following definitions apply:“Business” means Audarya Chaitanya Das, the person or business operating under that name and providing the relevant services.“Website” means the official website operated by or on behalf of Audarya Chaitanya Das, including its pages, forms, and associated online facilities.“Services” means the products, activities, facilities, information, customer assistance, and other offerings actually provided by the Business.“User” or “Customer” means any individual, organisation, visitor, customer, or other person who accesses the Website, contacts the Business, or uses its Services.“Personal Data” means information relating to an identified or identifiable individual, as recognised under applicable data protection legislation.“WhatsApp Business Platform” means the business messaging services and APIs provided by Meta or its authorised service providers.“RCS” means Rich Communication Services, a messaging technology that enables enhanced messaging functionality on compatible devices and networks.“Third-Party Provider” means an external organisation involved in hosting, payments, telecommunications, messaging, analytics, or another supporting function.“Applicable Law” means the laws, rules, regulations, directions, and binding legal requirements applicable to the Business and the relevant service.“Content” means text, images, documents, messages, logos, materials, and other information made available through the Website or supplied in connection with a service.

3. Acceptance of TermsThese Terms apply to your use of the Website and any service for which they are presented as the governing terms.By accessing or using the relevant service, you agree to comply with these Terms, the applicable Privacy Policy, and any additional service-specific conditions disclosed to you.If you use a service on behalf of an organisation, you confirm that you are authorised to act on its behalf and to accept the relevant contractual conditions.Where a particular transaction requires a separate agreement, quotation, registration, consent, or written confirmation, those additional requirements will continue to apply.Your acceptance of these Terms does not automatically establish a subscription, create a payment obligation, or register you for promotional communications unless the relevant action and terms have been clearly disclosed.Nothing in these Terms is intended to remove any statutory right or protection that cannot lawfully be excluded.

4. Description of ServicesAudarya Chaitanya Das provides the services and activities actually described on its Website, in its business communications, or in a relevant written agreement.Depending on the Business’s confirmed activities, these may include informational services, customer enquiries, support, online communication, or other offerings made available from time to time.The precise nature, scope, availability, and conditions of a service will be determined by the applicable service description or agreement.References in these Terms to WhatsApp Business Platform, RCS, online communication, subscriptions, or payments describe possible arrangements where such facilities are actually offered. They do not represent that every such facility is currently available.The Business may modify, update, discontinue, or introduce services for operational, technical, commercial, security, or legal reasons.Where a change materially affects an existing paid service, the Business will take reasonable steps to communicate the change, subject to applicable law and contractual obligations.Users are encouraged to review the relevant service description before placing an order, making a payment, or providing personal information.

5. EligibilityUsers must have the legal capacity required to enter into the relevant transaction under applicable Indian law.Where a service requires a legally binding agreement, the user must be legally competent to enter into that agreement.Individuals below the age of 18 must not independently enter into transactions requiring contractual capacity. A parent or lawful guardian may assist with activities where legally permitted.Where services are intended for an organisation, the person requesting the service must have the necessary authority to represent that organisation.The Business may decline or restrict access where a user does not satisfy applicable eligibility requirements, provides materially misleading information, or seeks to use the service unlawfully.Eligibility for a third-party platform or communication service may be subject to additional conditions imposed by that provider.

6. Account RegistrationSome services may require users to provide registration information, contact details, or other information reasonably necessary to establish and maintain a service relationship.Users agree to provide information that is accurate, complete, and current.If any relevant information changes, users should notify the Business or update their details through the available account facilities, where applicable.Where account credentials are provided, users are responsible for maintaining their confidentiality and taking reasonable steps to prevent unauthorised access.Users should promptly report suspected account misuse, unauthorised access, or security concerns.The Business may request additional information where reasonably necessary for verification, service administration, fraud prevention, payment processing, or legal compliance.Registration does not automatically guarantee access to every service or approval by an external messaging platform, telecom operator, or other provider.

7. User ResponsibilitiesUsers agree to interact with Audarya Chaitanya Das lawfully, honestly, and respectfully.Users must not:Use the Website or Services for fraud, impersonation, harassment, threats, or unlawful activities.Provide false, misleading, or unauthorised information.Attempt to gain unauthorised access to systems, accounts, or personal information.Interfere with the security, availability, or proper functioning of the Website.Distribute malware, phishing links, or deceptive content through our communication channels.Infringe the intellectual property, privacy, or other legal rights of another person.Use communication facilities to send unlawful, unsolicited, or prohibited messages.Circumvent applicable consent, opt-out, verification, or security requirements.Users are responsible for ensuring that information and materials they submit are lawful and that they have the necessary rights and permissions to provide them.Where a user requests communication with another individual, the user must ensure that the communication is appropriate and that any required consent or other lawful basis exists.The Business may investigate suspected misuse and take reasonable action, including restricting access where permitted by law.

8. Payment and Billing TermsWhere Audarya Chaitanya Das offers paid products or services, the applicable price, payment method, taxes, and payment schedule will be communicated before the transaction is completed.Unless otherwise stated, prices and payments will be expressed in Indian Rupees.Customers must pay the applicable amount in accordance with the invoice, quotation, or other agreed payment terms.Where GST or another applicable tax is legally chargeable, it may be included in or added to the stated price.If advance payment is required, the Business may defer delivery or commencement of the relevant service until payment has been received and verified.Any deposit, cancellation fee, refund, or additional charge will be governed by the terms disclosed before the transaction, subject to applicable law.Customers should review invoices and promptly notify the Business of any apparent billing discrepancy.Where payments are processed through an external provider, the provider’s applicable payment terms may also apply.Nothing in this section authorises the Business to impose unlawful charges or withhold refunds required by law.

9. Subscription Renewal and TerminationIf a subscription-based service is offered, its subscription period, renewal conditions, fees, cancellation procedure, and termination rights will be disclosed separately.Automatic renewal will apply only where it forms part of the agreed service arrangement and is permitted by applicable law.Customers should review any renewal notice and payment authorisation before subscribing.Where recurring payments are enabled, customers must follow the disclosed cancellation procedure to prevent future charges, allowing reasonable processing time where applicable.Either party may terminate a service in accordance with the relevant agreement.The Business may suspend or terminate access where reasonably necessary because of non-payment, unlawful conduct, material breach, security risks, regulatory directions, or third-party platform restrictions.Where practicable, the Business will provide notice and an opportunity to resolve the issue before termination, unless immediate action is necessary for legal, security, or operational reasons.Termination does not eliminate payment obligations that accrued before the effective termination date.Any refund due following cancellation or termination will be determined according to the applicable agreement and law.

10. Use of WhatsApp Business Platform and RCSWhere Audarya Chaitanya Das uses or facilitates WhatsApp Business Platform or RCS messaging, such communications must comply with applicable laws and the relevant platform and provider policies.WhatsApp Business Platform is subject to Meta’s applicable business terms, messaging policies, technical requirements, and enforcement procedures.RCS communications may be subject to requirements imposed by Google, telecom operators, messaging providers, and other relevant participants.Users must not assume that approval or availability on one platform guarantees approval or availability on another.Where required, the Business or the relevant customer must obtain appropriate consent before sending business or promotional communications.Users must respect applicable opt-out requests and must not send prohibited, fraudulent, deceptive, or unlawful content.Where a service requires business verification, sender registration, template approval, or another form of authorisation, the relevant requirements must be satisfied before the service is used.The Business does not guarantee approval by Meta, Google, telecom operators, or other independent providers.External providers may reject messages, restrict accounts, change technical requirements, or discontinue services under their own policies.Where such changes affect a service, the Business may need to modify or discontinue the affected functionality.

11. Message Delivery and Compliance PolicyAll business communications made through the Business’s services must be lawful, accurate, and appropriate to the intended recipient.Where consent is required, it must be obtained before the relevant message is sent.Consent must not be obtained through deception, coercion, misleading statements, or unauthorised use of another person’s information.Users must provide accurate sender identity information and must not misrepresent the origin or purpose of a message.Where a recipient requests that communications stop, the request must be respected in accordance with applicable law and platform requirements.Messages must not contain fraudulent offers, phishing material, unlawful promotions, abusive content, or other material prohibited by the relevant platform.Delivery depends on factors such as network availability, device compatibility, recipient settings, provider systems, account status, and platform policies.The Business cannot guarantee uninterrupted delivery, a specific delivery time, read status, or availability of external messaging infrastructure.Messages may be delayed, filtered, rejected, or blocked by a network operator, messaging provider, or recipient device.Where messaging is offered as a paid service, applicable charges will be disclosed through the relevant commercial arrangement.Users must not use delivery information or communication records for unlawful tracking or privacy-invasive activities.

12. Intellectual Property RightsThe Website and its original content, including text, graphics, designs, logos, and other proprietary materials, are owned by Audarya Chaitanya Das or the relevant rights holder, unless otherwise stated.Users may access and use the Website for lawful purposes and personal or business enquiries.No user may reproduce, modify, distribute, publish, sell, or commercially exploit proprietary materials without the necessary permission, except where permitted by law.Third-party names, trademarks, logos, and platform references remain the property of their respective owners.Nothing in these Terms transfers ownership of intellectual property to a user.Where users submit content or materials for a service, they retain their ownership rights while granting the Business only those permissions reasonably necessary to provide the agreed service.Users represent that they have the legal right to submit such materials and that their use does not infringe another person’s rights.

13. ConfidentialityAudarya Chaitanya Das recognises that users may provide confidential information in connection with enquiries, transactions, or services.The Business will take reasonable steps to protect confidential information received in connection with its operations.Such information will be used for legitimate business purposes, service delivery, support, administration, or other purposes permitted by law and the applicable agreement.Access may be provided to authorised personnel, professional advisers, or service providers where reasonably necessary and subject to appropriate confidentiality obligations.Confidentiality obligations do not apply to information that is publicly available without breach, lawfully obtained from another source, independently developed, or required to be disclosed by law.Where disclosure is legally required, the Business may provide the relevant information to the appropriate authority.

14. Disclaimer of WarrantiesAudarya Chaitanya Das endeavours to provide its services with reasonable care and in accordance with the relevant service arrangement.However, except where expressly guaranteed in writing or required by law, the Website and Services are provided subject to availability and the limitations inherent in online systems and third-party infrastructure.The Business does not warrant that the Website will always be uninterrupted, error-free, completely secure, or compatible with every device or browser.The Business does not guarantee that every communication will be delivered, that a third-party account will be approved, or that a particular outcome will be achieved.Information published on the Website is intended for general informational purposes and should be read together with any applicable service-specific agreement.Nothing in this section excludes warranties, consumer rights, or statutory protections that cannot lawfully be excluded under Indian law.

15. Limitation of LiabilityTo the extent permitted by applicable law, Audarya Chaitanya Das will not be liable for indirect or consequential losses arising from circumstances beyond the Business’s reasonable control, including third-party network outages or interruptions.This provision does not exclude liability for fraud, wilful misconduct, or any other liability that cannot lawfully be excluded or limited.Where a separate written agreement governs a particular service, any applicable service-specific remedies or liability limitations will be interpreted consistently with applicable law.The Business is not responsible for an independent third-party platform’s decision to suspend an account, reject a message, modify an API, or discontinue a service, except to the extent that liability arises from the Business’s own breach of a legal obligation or contractual duty.Users should maintain appropriate records and backups of information important to their own operations.Nothing in this section restricts a consumer’s statutory rights or remedies.

16. IndemnificationTo the extent permitted by law, users are responsible for losses, claims, or expenses arising from their unlawful use of the Services, infringement of third-party rights, material breach of these Terms, or misuse of communication facilities.This may include claims resulting from messages sent without required consent, deceptive communications, unlawful content, or unauthorised use of another person’s information.The Business will provide reasonable information concerning a relevant claim where appropriate and legally permissible.Any indemnification obligation will be limited to losses attributable to the relevant conduct and will not apply to the extent that the claim results from the Business’s own negligence, wilful misconduct, or breach of law.Nothing in this section removes statutory rights or remedies available to consumers.

17. Governing Law (India)These Terms are governed by the laws of India.The parties will endeavour to resolve disputes through good-faith communication and reasonable efforts to reach an amicable resolution.Where a dispute cannot be resolved informally, the parties may pursue remedies before the courts, consumer commissions, or other competent authorities having jurisdiction under applicable law.Nothing in these Terms prevents a consumer from exercising a statutory right to approach a competent consumer forum or other authority.Jurisdiction will be determined in accordance with Indian law and the nature of the relevant transaction.

18. Changes to TermsAudarya Chaitanya Das may update these Terms to reflect changes in its business operations, services, technology, applicable laws, or third-party platform requirements.The revised version will be published on the Website or communicated through an appropriate channel.The “Last Updated” date will indicate when the Terms were most recently revised.Where a change materially affects an existing contractual relationship, notice will be provided where required by law or the applicable agreement.Continued use of the affected Services after a revision takes effect may constitute acceptance of the revised Terms where legally valid.Users who do not agree with a material change may discontinue the affected service in accordance with the applicable cancellation and termination conditions.

19. Contact InformationFor questions, complaints, service enquiries, or requests concerning these Terms, please contact:Business Name: Audarya Chaitanya Das
Email: audarya.rns@gmail.com
Mobile Number: 9167204670
Business Address: Baban Mhaske, Govardhan Eco Village, Galtare, Hare Krishna Temple, Hamarapur, Maharashtra, Palghar, PIN 421303, India.Please include your name, relevant service details, and a clear description of your enquiry so that it can be reviewed appropriately.Where a complaint concerns a third-party platform, we may direct you to the relevant platform’s official support or complaint process.

20. General ProvisionsIf any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.A failure to enforce a provision on one occasion does not constitute a permanent waiver of that provision.Users may not transfer their rights or obligations under these Terms without the Business’s prior written consent, except where permitted by law.The Business may engage third-party service providers to support its operations, subject to applicable contractual and legal requirements.These Terms, together with the Privacy Policy and any applicable service-specific agreement, establish the general framework governing your interaction with Audarya Chaitanya Das.By accessing or using the relevant Services, you acknowledge that you have had the opportunity to review these Terms and agree to comply with the provisions applicable to your use.